Privacy Policy

Effective Date: 2025-01-13

This Privacy Policy describes how Full Blown Life L.L.C, doing business as Liberated Leaders ("Liberated Leaders," "we," "us," or "our"), collects, uses, and shares your personal information. This policy applies to information we collect through:

  • Our website at www.liberatedleaders.com

  • Email communications and newsletters

  • Forms, surveys, and other interactions with our services

  • Phone calls, meetings, and other business communications

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

What Information We Collect

Information You Provide to Us

When you interact with our website, we may collect the following personal information that you voluntarily provide:

  • Contact Information: First name, last name, email address, phone number, mailing address

  • Business Information: Company name, job title, company size, industry, business objectives or needs

  • Communication Preferences: Your consent to receive marketing communications and newsletters

  • Payment Information: When you purchase services, we collect payment details through our third-party payment processors (Stripe and QuickBooks)

  • Other Information: Any additional information you choose to provide when contacting us, such as messages, questions, or details about your business needs

Some of this information is required to provide our services (such as name and email), while other information is optional. We'll indicate which fields are required when you submit information through our forms.

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and how you interact with our site:

  • Device and Browser Information: IP address, browser type, operating system, device identifiers

  • Usage Information: Pages visited, time spent on pages, links clicked, referring website

  • Location Information: General geographic location based on your IP address (city/state level)

We collect this information through cookies and similar tracking technologies, including Google Analytics.

How We Collect Information

Directly From You

We collect most of your personal information directly when you:

  • Fill out forms on our website (contact forms, newsletter signups, event registrations)

  • Submit information through HubSpot forms embedded on our site

  • Register for workshops, events, or programs

  • Purchase our services or products

  • Communicate with us via email, phone, or in-person meetings

  • Exchange virtual business cards through services like Blinq.me

From Third-Party Sources

We may also obtain information about you from other sources, including:

  • Business data providers: We use services like LinkedIn Sales Navigator and KnowledgeNet.ai to identify and research potential clients and obtain publicly available business information

  • Marketing partners: We may receive contact information from business partners, event co-sponsors, or referral sources

  • Social media platforms: When you interact with us on LinkedIn, Facebook, or other social platforms, we may collect information from those interactions

  • Public sources: Publicly available business directories and professional networking sites

Automatically Through Technology

Our website automatically collects certain information through:

  • Cookies: Small data files stored on your device (see our Cookie Policy section below)

  • Google Analytics: Web analytics service that tracks website usage and visitor behavior

  • HubSpot: Our form provider collects information when you submit forms and may set cookies on your device

How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide Our Services

  • Respond to your inquiries and provide information about our services

  • Deliver consulting, coaching, and fractional COO services you've requested

  • Process payments and manage your account

  • Communicate with you about projects, engagements, and deliverables

  • Schedule and coordinate meetings, workshops, and events

To Communicate With You

  • Send you newsletters, insights, and educational content (with your consent)

  • Provide updates about our services, events, and offerings

  • Respond to your questions and customer service requests

  • Send administrative information, such as confirmations and invoices

To Improve Our Services

  • Analyze website usage to improve user experience and functionality

  • Understand visitor interests and preferences

  • Conduct research and analysis to enhance our services

  • Develop new programs and offerings

For Business Operations

  • Identify and engage with potential clients

  • Manage business relationships and partnerships

  • Maintain records and conduct internal business administration

  • Comply with legal obligations and protect our legal rights

For Marketing and Business Development

  • Identify companies and decision-makers who may benefit from our services

  • Conduct outreach to potential clients based on publicly available information

  • Track the effectiveness of our marketing efforts

Who We Share Your Information With

We do not sell your personal information. We may share your information with the following categories of third parties:

Service Providers

We share information with companies that help us operate our business, including:

  • Payment processors: To process payments for our services (including Stripe and QuickBooks)

  • Customer relationship management platforms: To manage client relationships and communications (including HubSpot)

  • Website hosting and analytics providers: To host our website and understand how visitors use it (including Google Analytics)

  • Cloud storage and collaboration tools: To store and manage business information securely

  • Workflow automation services: To connect our business systems and streamline operations

  • Email and communication platforms: To facilitate business communications

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Business Partners

We may share information with:

  • Event co-hosts or sponsors when you register for joint events

  • Professional service providers (such as attorneys or accountants) when necessary to serve you

  • Referral partners when you've been referred to us or we're making a referral

Legal and Safety Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests

  • Protect our legal rights and property

  • Prevent fraud or security threats

  • Protect the safety of our clients, employees, or others

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

How Long We Keep Your Information

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general:

  • Active relationships: We keep information while you are a client, prospective client, or subscriber to our communications

  • Financial and tax records: At least 7 years to comply with legal and regulatory requirements

  • Legal obligations: As long as necessary to comply with applicable laws or defend legal claims

  • Marketing communications: Until you unsubscribe or request deletion

When information is no longer needed for these purposes, we will securely delete or anonymize it. You may request deletion of your information at any time by contacting us (see "Your Privacy Rights" section below).

Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

These measures include:

  • Secure data storage with reputable service providers

  • Encryption of sensitive information during transmission

  • Access controls limiting who can view your information

  • Regular review of our security practices

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us immediately.

Your Privacy Rights

You have certain rights regarding your personal information:

Access and Correction

You may request access to the personal information we have about you and request that we correct any inaccuracies. Contact us at the information provided below to make such a request.

Deletion

You may request that we delete your personal information, subject to certain exceptions (such as information we're required to retain by law or for legitimate business purposes like completing a transaction or defending legal claims).

Opt-Out of Marketing Communications

You can unsubscribe from our marketing emails at any time by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us directly using the contact information below

Even if you opt out of marketing communications, we may still send you non-marketing messages related to our business relationship (such as service updates or administrative messages).

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal information we collect, use, and share

  • Request deletion of your personal information

  • Opt out of the "sale" of your personal information (note: we do not sell personal information)

  • Not be discriminated against for exercising these rights

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within a reasonable timeframe as required by applicable law.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics Cookies

We use Google Analytics to understand how visitors interact with our website. These cookies collect information about:

  • Which pages you visit and how long you spend on them

  • How you arrived at our site

  • What device and browser you're using

  • General location information (city/state level)

This information is aggregated and anonymous - it doesn't identify you personally.

Functionality Cookies

When you submit a form through HubSpot, cookies may be set to remember your information and improve your experience. These cookies help us connect your form submissions with your interactions on our site.

Your Cookie Choices

Browser Settings

You can control and delete cookies through your browser settings. Most browsers allow you to:

  • Block all cookies

  • Block third-party cookies

  • Delete cookies when you close your browser

Note that blocking cookies may impact your experience on our website and limit certain functionality.

Here are links to cookie management in common browsers:

Google Analytics Opt-Out

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Links

Our website may contain links to other websites, services, or resources that are not operated by us. This Privacy Policy does not apply to those third-party sites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

The inclusion of a link does not imply our endorsement of the linked site or service.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Effective Date" at the top of this policy

  • Post the revised policy on our website

If we make material changes that significantly affect how we use your personal information, we will provide additional notice (such as by email to our contacts or a prominent notice on our website).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Full Blown Life L.L.C dba Liberated Leaders

Email: success@liberatedleaders.com
Phone: +1 828-202-3080